PersonalisedPIN
ARCHITECTURE
SECURITY
REVENUE
SUPPORT
ARCHITECTURE

CSP is a system that can deliver a wide range of possibilities to your branches. We work closely with our clients to ensure that they are getting a system that is personally tailored to their need. Click here to see some of the possibilities!
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SECURITY

The CSP system is fully closed and complies with all the current relevant industry standards. Our Software suite ensures that your existing staff can monitor, maintain and even install the system with maximum ease.
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REVENUE

CSP includes several revenue building possibilities as well as expense reducing features. Our system will reduce stress on your call centre and bring your clients in store increasing cross-sell possibilities.
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SUPPORT

Typically a system of this size requires many months and man hours to complete a nationwide rollout. However our out of the box solution can be feasibly deployed within a couple of months without the need for an army of engineers.
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Security:
The PersonalisedPIN solution provides a secure environment for cardholders to select a PIN. Features such as trivial PIN checking will prevent cardholders from selecting insecure PINS such as 1111, 1234 or 9876.

The Customer Select PIN (CSP) system uses tamper resistant equipment such as Hardware Security Modules (HSM) and encrypting PINpads, and cryptographically secure processes for key initialisation and key management. Data is encrypted prior to transmission, and the integrity of the transmitted data is verified upon receipt.
The challenge in using ATMs for PIN change
The issue of security in a public place with customers completing an unfamiliar function and in worse case scenarios asking for help from a waiting queue. This can cause undue stress on the customer especially with a line of impatient people waiting for ATM availability. Unscrupulous shoulder surfers observing high security PIN change operations.
With unattended devices (ATMs) it is more difficult to provide customer compliance instructions on use of insecure PINs i.e. Sequential numbers, birthdays, etc.
It is not possible for an ATM to re-issue a lost card on the spot.
It is not possible to re-issue a forgotten PIN without additional bank personnel intervention (i.e. customers instructed to go into the branch)
The risks of transportation of new cards and the inconvenience to customers?
MillenTech’s PersonalisedPIN system will reduce the risk of replacement of new card in-branch, thereby avoiding the more common theft of cards via sending through the postal system.
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